Enabling Rapid Time-to-Market with Appliance-Ready Solutions
In bringing a networking solution to market, condensed timelines and technology shifts, as well as unexpected product changes, distribution delays and inconsistent support commitments are all part of the picture. Interface Masters Technologies understand this world because we confront such challenges every day. Our business is built around helping networking market leader OEMs bring their latest, innovative networking solution to market as quickly as possible.
For over 20 years, Interface Masters has been the partner of choice for networking OEMs, Fortune 100 companies and startup companies seeking design, engineering, integration and logistics services for offthe-shelf and customized hardware appliances. As a result, OEMs can focus on their business—driving a faster time to market and achieving greater revenue.
Minimize Development Time
Interface Masters offers off-the-shelf appliances suitable for development of high-performance networking appliance products. Based on MIPS, ARM and x86 processors, Interface Masters appliance models enable networking OEMs to significantly reduce time-to-market with a reliable, pre-tested and pre-integrated product that can meet the most challenging networking requirements.
Interface Masters’ appliance product family provides out-of-the-box support for Cavium™ Software Development Kit (SDK) for Linux-based multi-core MIPS and ARM processor environments. Support of the Cavium SDK and additional built-in software and firmware enable rapid development and integration for next-generation networking products.
Using Interface Masters appliances enables networking OEMs to reduce the time and costs needed for testing and qualification because software certification is only required for a specific appliance model. OEMs do not have to accommodate hundreds of different variables that could affect development times and affect reliable software operation.
In addition, Interface Masters customization engineering services enable meeting the customization requirements with a reliable platform that can be evaluated and tested for suitability with the option to improve the configuration to suit specific needs.
Interface Masters offers a recognized build-to-order program to customize appliance solutions asneeded and enable specialty appliances to be ready immediately. Interface Masters performs custom integration for OEM appliance models in our own factory — helping to save time and money while maintaining superb quality control.
Our dedicated OEM group includes a manufacturing team focused exclusively on customizations including providing data feeds about build status and other key metrics during the manufacturing of the OEM’s appliance product.
Interface Masters enables customizing packaging for OEM appliances with the OEM’s company name and logo. Manuals, data sheets, and even cross-promotional materials for your other products can be included.
Seamless Deployment and Customer Support
With Interface Masters, OEMs’ customers won’t have to install their own processors, memory, or disk drives. They are all set to go from box to rack after fast, easy unpacking.
Interface Masters’ enables OEM partners provide comprehensive technical support using a choice of flexible, as-needed support models. OEM’s may handle the initial customer support call and then initiate a soft handoff to Interface Masters for additional levels of support. With a tailored support process, Interface Masters’ participation will be transparent to OEM’s customers.
Most OEM’s require that they be the first-level interaction point for problem resolution. To optimize the productivity of OEM help-desk staff, Interface Masters can provide first-level support teams with a variety of training options, so they can quickly diagnose whether a problem is hardware or software related.
Time-to-market has become a critical requirement for innovative networking OEMs pursuing every competitive advantage they can while also requiring agility in adapting their product design, manufacturing and support processes to meet changing customer needs. Interface Masters enables fast time-to-market by providing appliance platforms that fit seamlessly into customer environments, implementing the level of customizations that will be most beneficial to end-users, fast shipments and a smooth-running operation.